Undermining and Conflict in the Workplace

These modules are designed for doctors and dentists in training who are concerned about undermining and/or conflict in the workplace. The scenarios you will see are real situations experienced by trainees played by actors. Completion time for each module is 15–20 minutes.

Further Information

For impartial advice you can contact The Professional Support Unit

To refer yourself, or for an informal discussion with one of the team please contact Joyce Antubam on: 
020 7866 3271 (phone) 
020 7863 1681 (fax)
or email on performanceandcomplexcases@londondeanery.ac.uk

• GMC guidance on respecting colleagues
• BMJ Careers article on bullying among doctors
• ACAS bullying and harassment guidance for employees
• Giving Feedback in the workplace Faculty Development e-learning module
• Advice on preventing and managing conflict – includes tips and tools
• Clinical teachers/educational supervisors who would like guidance on how to manage bullying and or conflict within their teams can contact the ETD service
• Managing Bullying Harassment And Undermining (PDF download)
• PMJ May 2013 Bullying in the health service

Credits

Module creation & development: Healthcare-learning.com

Module content/clinical scripts: Jocelyn Hewitt and Dr John Launer

Theatre script advisor; undermining clinical scenario: Dr Naila Kamel

Filming feedback: Nerys Cater

Thanks to: Dr E Dickinson, Dr H Halpern, Dr C Smith, Breda Cuddihy, Patrick KwesiMensa and Bobby Wilcox